Civil Rights
Intake and investigate discrimination charges and civil rights complaints; mediate, determine cause, and monitor corrective action under federal civil rights statutes.
DOJ Civil Rights Division / EEOC / state fair practice agencies · Justice
45 days
Charge mediation
4
Programs
4
Journeys / flow steps
Enter this domain
Three roles. One product surface. Citizen applies, staff adjudicates, admin configures.
Programs
EEOC Charge
Investigation, mediation, cause/no-cause, and right-to-sue
~240d · service
Title VI
Compliance findings and corrective action
~180d · service
FHA
Investigation, conciliation, or charge issuance
~100d · service
ADA TII
Access modification or auxiliary aid determination
~20d · service
AI capabilities
- Charge classification
- Jurisdiction screening
- Pattern-or-practice detection
Citizen flow
- Describe alleged discrimination
- Confirm filing deadlines
- Submit charge package
- Track investigation status
Operator flow
- Screen jurisdiction and timeliness
- Coordinate mediation
- Escalate litigation referrals
Primary statutes
- 42 USC § 2000e et seq. (Title VII)
- 42 USC § 2000d et seq. (Title VI)
- 42 USC § 12101 et seq. (ADA)
- 42 USC § 3601 et seq. (FHA)
- 29 USC § 621 et seq. (ADEA)
- 29 USC § 206(d) (EPA)
Why this domain is unique
Manages charges, investigations, and conciliation under anti-discrimination law — not benefit formulas. Dual tracks (EEOC employment vs Title VI/ADA/FHA) with dual-filing clocks, right-to-sue, and protected-class evidence models.