Engine workflow
Marriage
3 coordinated domain steps
Coordinates name changes, tax filing status updates, healthcare coverage, and benefits recalculations.
identity-accesstaxhealthcare
Use case library
Every job the OS does.
Not a demo reel — the real surface map.
54 use cases across life-event cascades, resident journeys, staff consoles, fraud→savings integrity, 71 domain verticals, and 9 golden-path personas. Backed by 37 product routes in the surface manifest.
Engine truth
All 12 life-event types come from @govos/life-events — not hand-picked demos.
Product truth
Resident apply/status, staff SLA queues, fraud, savings, rules, privacy — real routes you can open after login.
No more missed pages
Catalog lives in lib/use-case-catalog.ts + lib/public-surface-manifest.ts. Marketing passes must cover the full set.
54
Use cases
12
Life events
5
Narratives
18
Resident flows
9
Staff flows
7
Verticals
9
Personas
71
Domains
Showing 54 of 54
Life-event cascades
12 use cases
Engine workflow
Divorce
3 coordinated domain steps
Coordinates benefit splits, healthcare transitions, tax updates, and custody-related changes.
taxhealthcarebenefits
Engine workflow
Relocation to New State
3 coordinated domain steps
Coordinates address updates, state benefit transfers, voter registration, and license updates.
identity-accessbenefitstax
Live cascade
Military separation
VA, housing, education, healthcare, labor
Honorable discharge triggers coordinated enrollment across VA benefits, housing, GI Bill education, healthcare, and civilian employment.
veteranshousingeducationhealthcarelabor
Live cascade
Start a business
Permitting, tax, labor, SBA, regulatory
Formation cascade: entity registration, tax IDs, employment rules, SBA capital pathways, and ongoing compliance.
permitting-licensingtaxlaborsmall-businessregulatory-compliance
Live cascade
Disaster declaration
Emergency, housing, infrastructure, agriculture
Declaration-driven cascade for evacuation, shelter, FEMA aid, infrastructure triage, and producer recovery.
disaster-recoveryemergency-serviceshousinginfrastructureagriculture
Product surface
Tribal & rural services path
Intergovernmental, IHS-adjacent health, rural development
Persona Aisha: tribal affairs, healthcare access, rural development, and intergovernmental coordination.
tribal-affairshealthcarerural-developmentintergovernmental
Live cascade
Maria loses her job
One event triggers a safety net across 6 programs
I've completed the initial eligibility scan for Maria's household. Based on her employment history, household size (3), and income drop, she qualifies for 6 programs across 4 agenc…
economic-welfarebenefitshealthcareeducationtax+1
Live cascade
The Smiths have a baby
From birth certificate to benefits in one flow
The Smiths only need to confirm a few choices. I registered the birth event once, requested the federal identity record, updated healthcare, recalculated taxes, and opened nutritio…
censushealthcaretaxbenefitschild-welfare+1
Engine workflow
David is injured at work and files for SSDI
David Chen · 8 steps · 6 domains
After a back injury at the warehouse, David can no longer perform his job. GovOS coordinates short-term wage replacement, federal SSDI intake, Medicaid bridge coverage, and housing-cost relief while the SSA processes his claim.
economic-welfarehealthcarehousingtaxlabor+1
Engine workflow
Patricia retires at 66 and consolidates her benefits
Patricia Williams · 8 steps · 6 domains
At full retirement age, Patricia files for Social Security, enrolls in Medicare Parts A and B, drops her marketplace plan, rebalances her household tax withholding, and reviews her Section 8 voucher contribution.
economic-welfarehealthcarehousingtaxveterans+1
Engine workflow
Robert's family files survivor and estate benefits
Robert Garcia (deceased) / Lisa Garcia (survivor) · 8 steps · 8 domains
After Robert dies, his spouse Lisa coordinates death certificate distribution, Social Security survivor benefits, VA burial benefits, dependent Medicaid continuation, the estate filing, and benefit terminations across every agency Robert had touched.
censuseconomic-welfarehealthcareveteranstax+3
Resident product journeys
12 use cases
Product surface
Resident home
What do you need today?
Signed-in home: open applications, services hub, and next actions.
dashboardservices
Product surface
Services hub
Browse and start programs across domains
Catalog of resident-facing domain services with apply entry points.
servicesapply
Product surface
Immersive application journey
Welcome → why → documents → eligibility → confirm → result
Full-screen apply wizard with session-persisted state, estimates, and respectful denial paths.
applyeligibilitydocuments
Product surface
Application status tracking
Package-tracking style status rail
Temporal status of an application with clear next steps.
statusapplications
Product surface
My applications
All in-flight and completed packages
Cross-domain application inventory for the signed-in resident.
applications
Product surface
Report a life event
Trigger cross-program eligibility refresh
Citizen form that fires the cascade coordinator across subscribed domains.
life-eventcascade
Product surface
Household balance sheet
Income, benefits, and net position
Household economics view powered by the household model.
economicshousehold
Product surface
Benefit cliff analysis
What happens if income rises
Income-floor / cliff visualization so residents see tradeoffs before earnings change.
cliffeligibility
Product surface
Benefit gap finder
Programs you may qualify for but are not enrolled in
Cross-program gap analysis from evaluate-all style screening.
eligibilitygaps
Product surface
Document wallet
Upload and reuse evidence across programs
Citizen document store for multi-program applications.
documentsevidence
Product surface
Privacy & data rights
Export, delete, consent log
Subject rights: consent, export, and deletion pathways.
privacyexportdelete
Product surface
Cascade result viewer
Live multi-domain engine output
Inspect a completed life-event cascade and net household impact.
cascadelife-event
Staff product journeys
6 use cases
Product surface
Operator home
Work to do today
Staff landing with queue pressure, mission pulse, and shortcuts.
operatorqueue
Product surface
Case queue with SLA
Urgency sort, overdue chips, human review
Adjudication queue with aging, priority, and case detail drill-down.
casesSLAreview
Product surface
Rules & policy console
Register, test, approve domain rules
Rules DSL registration and simulation for agency administrators.
rulespolicy
Product surface
Analytics
Throughput, denial rates, domain health
Aggregate operational metrics across domains.
analytics
Product surface
Platform health
Service readiness and connectors
Runtime health of engines, domains, and gateway connectors.
healthops
Product surface
Notifications
Operator alerts and citizen outreach
Outbound and in-app notification streams for case work.
notifications
Integrity & mission loop
4 use cases
Product surface
Fraud & waste signals
Detection → review → recovery
Signal board for identity, eligibility, and payment integrity cases.
fraudwaste
Product surface
Savings ledger
Prevented loss → essential services
Operator view of recovered funds allocation; public twin on Mission.
savingstransparency
Product surface
Audit ledger
Hash-chained operator actions
Immutable audit trail for regulators and internal compliance.
auditcompliance
Product surface
Public mission transparency
Fraud prevented → services funded
Public machine-readable mission snapshot (also GET /api/mission).
missionsavings
Domain verticals
7 use cases
Product surface
Domain workspace (citizen / user / admin)
Per-domain product shell × 71 domains
Every domain is a vertical product: apply as citizen, adjudicate as user, configure as admin.
domainroles
Catalog entry
Revenue & administration
19 domains
Tax, records, workforce, procurement, and core admin. Includes Tax Administration, Procurement, Regulatory Compliance, Elections, +15 more.
taxprocurementregulatory-complianceelectionscensus+1
Catalog entry
Benefits & coverage
3 domains
Eligibility, enrollment, and ongoing benefit management. Includes Benefits Administration, Healthcare, Social Security.
benefitshealthcaresocial-security
Catalog entry
Citizen & industry services
20 domains
Licensing, veterans, immigration, business, and sector services. Includes Veterans Affairs, Immigration & Citizenship, Permitting & Licensing, Education, +16 more.
veteransimmigrationpermitting-licensingeducationagriculture+1
Catalog entry
Economic & social welfare
6 domains
Safety-net income, child welfare, and household support. Includes Economic Welfare, Housing, Child Welfare, Disability Services, +2 more.
economic-welfarehousingchild-welfaredisability-servicesaging-services+1
Catalog entry
Public safety & security
12 domains
Emergency, law enforcement, homeland, and justice surfaces. Includes Justice & Courts, Defense & Security, Emergency Services, Corrections & Reentry, +8 more.
justice-courtsdefenseemergency-servicescorrectionshomeland-security+1
Catalog entry
Infrastructure & environment
11 domains
Transport, energy, water, climate, and built environment. Includes Infrastructure, Transportation, Parks & Public Lands, Environmental, +7 more.
infrastructuretransportationparksenvironmentalenergy+1
Platform access
4 use cases
Catalog entry
Domain catalog
71 machine-readable government products
Branch-organized catalog with programs, statutes, and role entry.
domainscatalog
Product surface
Platform AI
Eligibility, programs, domains — live or offline
Conversational entry into the OS with domain-aware guidance.
aichat
Product surface
Platform access
Personas, Login.gov, domain roles
Resident and staff personas plus per-domain role entry.
authpersonas
Product surface
Multi-tenant SaaS control
Tenants, members, records, applications
Agency/tenant administration surface for multi-jurisdiction deployments.
saastenants
Personas & golden paths
9 use cases
Product surface
Jane Smith
Citizen — job loss
Maria Santos story: layoff triggers unemployment, SNAP, healthcare, tax, and childcare across agencies.
benefitstaxhealthcare
Product surface
Marcus Johnson
Veteran — transition
Army veteran separating to civilian life: VA benefits, housing, education, healthcare, and labor.
veteranshousingeducation
Product surface
Priya Shah
Small business owner
Starts a business: SBA, permitting, tax, labor, regulatory compliance, and procurement access.
small-businesstaxpermitting
Product surface
Elena Vargas
Senior — retirement
Retiring federal contractor path: Social Security, Medicare/aging services, tax adjustments.
social-securityaging-serviceshealthcare
Product surface
James Okonkwo
Disaster survivor
Coastal storm survivor: FEMA disaster recovery, housing, emergency services, and agriculture aid.
disaster-recoveryhousingemergency-services
Product surface
Aisha Begay
Tribal community member
Navigates tribal affairs, IHS-adjacent health, rural development, and intergovernmental services.
tribal-affairshealthcarerural-development
Product surface
Officer Davis
Case Worker
Frontline case worker: benefits, tax, fraud queue, and cross-domain human review.
casesfraud
Product surface
Director Chen
Administrator
Agency administrator: policy, rules approval, analytics, and pilot readiness.
rulesanalyticshealth
Product surface
Auditor Patel
Auditor
Compliance auditor: audit ledger, fraud recoveries, savings transparency.
auditfraudsavings
Pick a use case. Enter the product.
Cascades prove coordination. Product routes prove craft. Integrity proves the mission.