Disaster Recovery
Operate declaration-triggered Individual Assistance (IHP), duplication-of-benefits controls, NFIP policy/claims support, and DUA coordination under the Stafford Act and NFIP.
FEMA (DHS) / state emergency management · Homeland Security
10 days
IHP decision
4
Programs
5
Journeys / flow steps
Enter this domain
Three roles. One product surface. Citizen applies, staff adjudicates, admin configures.
Programs
HA
Housing assistance payment or temporary housing support
~21d · cash_benefit
ONA
ONA grant for eligible categories
~30d · cash_benefit
DUA
Weekly DUA payments during eligibility period
~14d · cash_benefit
NFIP
Flood insurance policy and claim payments
~45d · insurance
AI capabilities
- Damage verification assist
- Duplicate benefit detection
- Mitigation project scoring
Citizen flow
- Confirm disaster declaration
- Register for assistance
- Document losses
- Track award and appeals
Operator flow
- Verify damage evidence
- Coordinate IA/PA streams
- Approve mitigation projects
Primary statutes
- 42 USC § 5121 et seq. (Stafford Act)
- 42 USC § 5174 (Individuals and Households Program)
- 42 USC § 5155 (duplication of benefits)
- 42 USC § 4001 et seq. (NFIP)
- 42 USC § 5177 (Disaster Unemployment Assistance)
Why this domain is unique
Assistance is incident- and declaration-driven with home inspections, insurance/SBA sequence of delivery, and DOB offsets—not continuous FPL means-tested benefits. NFIP is an insurance product with adjusters and SFIP claims.