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Housing

Administer Housing Choice Vouchers and public housing: waitlists, income targeting by AMI, inspections, HAP contracts, reexaminations, and informal hearings.

HUD / local Public Housing Agencies · Housing and Urban Development

94%

Placement rate

3

Programs

5

Journeys / flow steps

Enter this domain

Three roles. One product surface. Citizen applies, staff adjudicates, admin configures.

Programs

HCV

Tenant-based rent subsidy (HAP to landlord)

~60d · in_kind

PH

Public housing unit with income-based rent

~90d · in_kind

PBV

Unit-based rental subsidy

~60d · in_kind

AI capabilities

  • Automated subsidy calculation
  • Housing match optimization
  • Waitlist prioritization scoring

Citizen flow

  1. Assess household and location
  2. Calculate subsidy or assistance
  3. Match housing resources
  4. Track inspection and lease-up

Operator flow

  1. Review priority status
  2. Coordinate landlord and inspection steps
  3. Approve emergency exceptions

Primary statutes

  • 42 USC § 1437f (Section 8 / HCV)
  • 42 USC § 1437a (rental payments; income)
  • 42 USC § 1437d (public housing)
  • 42 USC § 1437n (income eligibility and targeting)

Why this domain is unique

HCV uses AMI limits, payment standards, HQS/NSPIRE inspections, landlord HAP contracts, and multi-year waitlists—not FPL cash eligibility. Tenant rent formulas and portability are PHA-specific.