Social Security
Support OASDI retirement, survivors, and disability claims plus SSI: insured status, PIA/SSI computation, DDS medical determinations, and multi-level appeals.
Social Security Administration · Independent (SSA)
98%
Claims accuracy
4
Programs
5
Journeys / flow steps
Enter this domain
Three roles. One product surface. Citizen applies, staff adjudicates, admin configures.
Programs
RIB
Monthly retirement benefit
~30d · cash_benefit
SSDI
Monthly disability benefit (and Medicare after waiting period)
~150d · cash_benefit
SSI
Monthly SSI payment (plus state supplement if any)
~120d · cash_benefit
Survivors
Monthly survivors benefit
~45d · cash_benefit
AI capabilities
- Earnings record reconciliation
- Disability evidence checklisting
- Retirement claiming optimization
Citizen flow
- Verify work credits and age
- Screen retirement vs disability path
- Assemble evidence package
- Track award and payment status
Operator flow
- Review medical evidence
- Resolve earnings mismatches
- Escalate complex entitlement cases
Primary statutes
- 42 USC § 401 et seq. (OASDI)
- 42 USC § 402 (OASI benefit payments)
- 42 USC § 423 (DI benefit payments)
- 42 USC § 1381 et seq. (SSI)
- 42 USC § 405 (evidence and procedure)
Why this domain is unique
OASDI is social insurance based on work credits and PIA formulas; SSI uses FBR, resources, and living arrangements; disability uses 5-step sequential evaluation and DDS—fundamentally different from FPL benefit plugins.