Federal Workforce
Operate federal HR lifecycle programs: competitive hiring, benefits elections, retirement claims, and suitability adjudication under Title 5 merit principles.
U.S. Office of Personnel Management (OPM) · Independent
45 days
Hiring cycle
4
Programs
4
Journeys / flow steps
Enter this domain
Three roles. One product surface. Citizen applies, staff adjudicates, admin configures.
Programs
DEU Certificate
Certificate of eligibles and selection referral
~60d · status
FEHB/FEGLI
Health/life insurance enrollment
~14d · insurance
FERS
Annuity adjudication and payment start
~90d · cash_benefit
Suitability
Suitability adjudication decision
~60d · status
AI capabilities
- Position classification assist
- Benefits eligibility screening
- Veterans preference checks
Citizen flow
- Match federal job or benefit
- Complete application package
- Verify preference eligibility
- Track hiring or enrollment
Operator flow
- Review classification disputes
- Audit veterans preference
- Approve benefit enrollments
Primary statutes
- 5 USC § 1101 et seq.
- 5 USC Chapters 33–34
- 5 USC Chapters 83–84 (CSRS/FERS)
- 5 USC Chapter 89 (FEHB)
- 5 USC § 2108 (veterans preference)
- 5 USC Chapter 75 (adverse actions)
Why this domain is unique
Governs federal HR lifecycle (competitive hiring, classification, FEHB/FEGLI, FERS) — not public FPL benefits. Eligibility uses veterans preference, qualification standards, suitability, and pay plans across multi-agency tenants.